Refund Policy

Temple of the Living Waters – Bali Retreats
Contact: info@templeofthelivingwaters.com

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1. Deposit

• A non-refundable deposit of AUD $777 is required to confirm your booking.

• This deposit cannot be transferred to another retreat, participant, or future date.

2. Balance Payments

• 50% of the total retreat fee is due 90 days before the retreat start date.

• The remaining 50% balance is due 30 days before the retreat start date.

• If payments are not received on time, your booking may be treated as cancelled and subject to cancellation fees.

3. Participant Cancellations

If you need to cancel your booking:

• More than 90 days before retreat start → Refund of payments made, less the AUD $777 deposit.

• 60–89 days before retreat start → 50% refund of payments made, less the AUD $777 deposit.

• Within 30 days of retreat start → No refund will be given.

• No refunds are provided for early departure, late arrival, or unused portions of the retreat (workshops, meals, excursions, etc.).

4. Organiser Cancellations

If Temple of the Living Waters must cancel a retreat due to low enrolment or unforeseen circumstances:

• You will receive a full refund of all payments made.

• Temple of the Living Waters is not responsible for additional costs incurred, such as airfare, visas, travel insurance, or vaccinations.

5. Changes to the Program

• Retreat itineraries and facilitators may be subject to change due to weather, political conditions, or availability.

• Such changes do not constitute grounds for a refund.

6. Force Majeure

• No refunds will be issued for cancellations or disruptions caused by events outside our control, including but not limited to: natural disasters, pandemics, political unrest, strikes, or acts of God.

• In such cases, Temple of the Living Waters reserves the right to modify, postpone, or cancel the retreat.

7. Travel Insurance

• Comprehensive travel insurance is strongly recommended, purchased at the time of booking.

• Insurance should cover cancellation, medical emergencies, evacuation, and property loss.

• Temple of the Living Waters will not issue refunds for cancellations due to personal circumstances (e.g. illness, injury, family emergency) where insurance could provide coverage.